What Is Randevu Plus? Türkiye-Based AI-Powered Appointment & Business Management Platform

If you run an appointment-based business, your day rarely happens in one place: the calendar lives on one screen, WhatsApp and Instagram messages on another phone, payments in a separate app, and your stock and staff plan often on paper. This scattering leads to missed booking requests, forgotten reminders and figures that do not add up at the end of the day. Randevu Plus is built for exactly this moment. In this article we will look step by step at what Randevu Plus is, which businesses it is designed for, and how it brings your daily operations — from appointments and payments to stock and multi-branch management — into a single dashboard. The goal is not to pitch the platform, but to show concretely which problems it solves in your business.

What is Randevu Plus?

Randevu Plus is a Türkiye-based SaaS (cloud software) platform. It is designed to help appointment-based businesses — hair and beauty salons, barbers, clinics, private tutors and fitness studios — manage their daily operations from one place. It unifies different workflows in the same dashboard, from calendar and online booking to customer communication, payments, stock and finance tracking.

One of the platform’s distinctive features is the AI-powered AI FrontDesk assistant. AI FrontDesk helps answer incoming customer messages and hands the conversation over to a team member when needed, so requests do not go unanswered even during busy hours.

Which businesses is Randevu Plus for?

Randevu Plus is built with small and mid-sized service businesses that run their day around appointments in mind. It is especially suitable for:

• Hair, beauty and care centres
• Barbers and men’s grooming
• Clinics and health or aesthetic services
• Private tutors and one-to-one instructors
• Fitness studios and personal trainers

It can be used at different scales, from a single-location salon to a chain managing several branches. As your business grows, you can keep adding new branches, team members and services within the same dashboard.

Calendar and online booking: seeing a full schedule on one screen

The foundation of appointment management is clearly seeing who is available and when. Randevu Plus presents your calendar on a single screen with day, week and month views. By defining blocked time, you can mark slots that are unavailable for booking — breaks, maintenance or personal time.

With an online booking link and a website widget, customers can view available slots and create appointments even while you are busy with something else. This helps reduce missed requests during the moments you cannot get to the phone.

Suppose you run a beauty centre and Saturdays are busy. When you enable online booking, customers pick open slots themselves, so your phone traffic eases and your team can focus on the customers in the salon.

Customer communication: reminders, automated messages and a single inbox

One of the most common reasons appointments fall through is communication spread across different channels. Randevu Plus gathers WhatsApp and Instagram messages into a single inbox, making it easier to track which customer wrote from where.

Automated reminders and messages prompt customers about their appointments on time. Automatic no-show handling makes those situations easier to follow up. We cover these topics in more detail in our articles on reducing no-shows and managing WhatsApp and Instagram DMs in one inbox.

AI FrontDesk: an AI-powered front desk

AI FrontDesk is an AI-powered front-desk assistant that helps answer incoming messages. It takes on repetitive work — from answering frequently asked questions to handling booking requests — and hands the conversation over to a team member in complex or special cases.

This way, requests that arrive after hours or during peak times are not left unanswered, and your team only spends time on the matters that truly need them. You can learn how to set it up in what AI FrontDesk is and how to set it up.

Payments, sales and receivables

Randevu Plus helps you manage not only appointments but also the payments they generate. With one-time payment links you can collect payments remotely, record transactions at the sales checkout, and void or refund them when needed.

Per-customer receivables tracking and account credit let you see who has paid how much and who has an outstanding balance, all in one place. This reduces the risk of wrestling with figures that do not add up at the end of the day.

Stock, services and team management

In service businesses, the order behind the scenes matters as much as the appointment itself. In Randevu Plus you can group your services into categories, create packages, and track your stock with barcodes, stock levels, alerts and transaction records. Branch-to-branch stock transfers are handled from the same dashboard.

On the team side, there are roles and permissions, working hours, leave, and commission definitions. By setting what each team member can access, you clarify responsibilities and make daily operations more predictable.

For example, in a clinic with several specialists, you can define each specialist’s working hours and permissions separately. That way appointments go to the right person and it never stays unclear who is responsible for which task.

Multi-branch management, analytics and finance reports

As your business grows, managing several branches from a single dashboard becomes important. Randevu Plus helps you grow without losing the bigger picture, with tools such as multi-branch management, branch closures, analytics, finance reports and balance withdrawals. You can explore tracking business performance with data in our article on the Randevu Plus analytics dashboard for business tracking.

Analytics and finance reports make it easier to see how each branch is performing and how income and expenses are trending, so you can base decisions on concrete data rather than guesswork.

Marketing and customer relationships

Building a bond with existing customers matters as much as winning new ones. In Randevu Plus you can reach specific customer groups with discount codes, campaigns and audience-targeted messages. Marketing consent management lets you run this communication while respecting customers’ approval.

Customer profiles are enriched with tags, filters and notes. This makes it easier to remember which customer prefers which service and to personalise your communication.

How do you get started with Randevu Plus?

When you start with Randevu Plus, you define your business and branch details, add your services and team, and then enable online booking. Setting things up in the right order helps you build an orderly operation from day one. To see the steps in detail, take a look at our dashboard setup and first onboarding guide.

Frequently Asked Questions

What kinds of businesses is Randevu Plus for?

Randevu Plus is designed for appointment-based service businesses such as hair and beauty salons, barbers, clinics, private tutors and fitness studios. It can be used at different scales, from single-location businesses to multi-branch operations.

Is Randevu Plus a Türkiye-based platform?

Yes. Randevu Plus is a Türkiye-based software platform, developed with the daily needs of appointment-based businesses in mind.

What exactly does AI FrontDesk do?

AI FrontDesk is an AI-powered front-desk assistant that helps answer incoming messages. It handles repetitive questions and booking requests and hands the conversation over to a team member when needed, so requests during busy hours are not left unanswered.

Does Randevu Plus support taking payments?

Yes. With one-time payment links you can collect payments remotely, record transactions at the sales checkout, and void or refund them. You can also track per-customer receivables and account credit.

Is it suitable for multi-branch businesses?

Yes. With multi-branch management, branch closures, analytics and finance reports, you can manage several branches from one dashboard and monitor each branch’s performance separately.

Explore Randevu Plus in your own business

You will best see how bringing appointments, communication, payments and business management into a single dashboard simplifies your work by trying it within your own workflow. To start managing your daily operations from one place, explore Randevu Plus business solutions and discover the setup that fits your business.